Leverage the emerging technologies like AIGC, cloud computing and IoT to improve operational efficiency and market competitiveness, and provide consumers with a better service experience.
Contact us
Looking back on the past three years, the epidemic across the country has brought many uncertainties to consumers' lives. In this context, retail & FMCG companies are facing the diversification, personalization and rationalization of consumer needs, as well as the transformation of the digital environment.
In order to quickly respond to consumer needs, strengthen risk resistance, retail & FMCG companies need to accelerate digital transformation in product development, channel and marketing, achieve omnichannel marketing , and stabilize supply chains.
Build an efficient online customer service system, answer customers' common questions, and provide 7x24 service.
Help understand users' shopping reviews and feedback, generate user portraits, and provide users with updated personalized product recommendations.
Automatically generate product descriptions, marketing copy, blog posts, and other content to nurture customers through content marketing and event marketing.
Parse and understand large amounts of unstructured text data, such as user reviews, social media posts, to gain market and consumer insights.
Manage online communities, such as automatically answering user questions, or monitoring and addressing inappropriate content.
Realize the digital management of the whole life cycle of the store, from store site selection, store decoration to store operation and store inspection, to achieve intelligent, refined and convenient management, improve customer experience and improve sales efficiency.
Build a digital supply chain system to achieve better source management, inventory management, and logistics management.
Achieve 24*7 hours fully automated warehousing quality inspection, receiving and shelving, and the efficiency of enterprise employees is increased by 150%.
We provide personalized solutions from the perspective of customers' actual needs for more than 13 years.
Medalsoft
